Complaints

If you are unhappy with your care or experience, please contact the practice where you received treatment. You can also email info@yoselingracia.com to request the appropriate complaints contact and a copy of the practice complaints procedure.

Tell us how you would like to be contacted and briefly describe the issue. Please avoid sending detailed medical records by ordinary email; the practice can arrange an appropriate way to provide them.

Independent help with private dental care

If a complaint about private dental care cannot be resolved with the practice, the Dental Complaints Service offers free, impartial assistance. Its website explains which complaints it can help with and applicable time limits.

Concerns about professional standards

The General Dental Council deals with serious concerns about a dental professional’s fitness to practise. It does not arrange refunds or compensation.

Personal information

For concerns about your personal information, use the contact details in our Privacy Policy. You may also complain to the Information Commissioner’s Office.